Terms of service

Terms of Service

Last Updated: July 2026

Welcome to TrySanoviaUSA.

These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Us

This website is operated by TrySanoviaUSA.

Throughout the site, the terms "we", "us" and "our" refer to TrySanoviaUSA.

For customer support, please contact:

Email: info@trysanoviausa.com

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You will use this website only for lawful purposes.

3. Products and Services

We make every effort to display our products as accurately as possible.

However, we cannot guarantee that:

Colours displayed on your device will exactly match the product.
Product descriptions are entirely free from typographical errors.
All products will always be available.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency at the time of purchase.

We reserve the right to change prices at any time without prior notice.

If a pricing error occurs, we reserve the right to cancel the affected order and issue a full refund where payment has already been received.

5. Orders

Once you place an order, you will receive an order confirmation email.

This confirmation does not constitute acceptance of your order.

We reserve the right to:

Refuse any order.
Cancel orders suspected of fraud.
Limit quantities purchased.
Request additional verification before dispatch.

6. Payment

Payment must be received before an order is processed.

We accept secure payment methods offered during checkout.

All payment information is processed securely through trusted third-party payment providers. We do not store your full payment card details.

7. Shipping

Estimated delivery times are provided for guidance only.

Delivery dates are not guaranteed and may be affected by:

Courier delays;
Customs procedures;
Severe weather;
Public holidays;
Events beyond our reasonable control.

We are not responsible for delays once an order has been handed to the shipping carrier.

8. Returns and Refunds

Returns and refunds are governed by our separate Refund & Returns Policy.

By placing an order, you agree to the terms outlined in that policy.

9. Intellectual Property

All content available on this website, including but not limited to:

Logos;
Product images;
Graphics;
Text;
Icons;
Videos;
Website design;
Branding;

is the property of TrySanoviaUSA or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute or exploit any content without our prior written permission.

10. Prohibited Uses

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Interfere with website security.
Upload malicious software or harmful code.
Use automated systems to scrape or copy website content.
Infringe the rights of others.

We reserve the right to terminate access for any user who breaches these Terms.

11. Limitation of Liability

To the fullest extent permitted by law, TrySanoviaUSA shall not be liable for:

Indirect losses;
Consequential damages;
Loss of profits;
Loss of business;
Loss of data;
Delays beyond our reasonable control.

Nothing in these Terms excludes liability where such exclusion would be unlawful under applicable legislation.

12. Disclaimer

The information provided on this website is for general informational purposes only.

We make reasonable efforts to ensure the accuracy of all content but do not guarantee that the website will always be uninterrupted, error-free or free from viruses.

Your use of this website is at your own risk.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in that policy.

14. Changes to These Terms

We reserve the right to amend these Terms at any time.

Any updates will be published on this page with the revised "Last Updated" date.

Continued use of the website after changes have been published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing consumer transactions where the customer resides, together with any other laws that may apply to our business operations.

Nothing in these Terms limits or excludes any statutory consumer rights that cannot legally be waived.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

TrySanoviaUSA