Contact Information

Last Updated: July 2026

At TrySanoviaUSA, we are committed to providing excellent customer service and assisting you as quickly as possible.

If you have any questions regarding your order, shipping, returns, refunds or our products, our Customer Support Team will be happy to help.

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Customer Support

Email: info@trysanoviausa.com

We aim to respond to all enquiries within 1–3 business days.

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Support Topics

Our Customer Support Team can assist you with:

• Order enquiries

• Shipping updates

• Tracking information

• Returns and refunds

• Product information

• Payment enquiries

• Order cancellations

• General customer support

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Before Contacting Us

To help us assist you as quickly as possible, please include the following information in your email:

• Full name

• Order number (if applicable)

• Email address used when placing the order

• A clear description of your enquiry

If your enquiry relates to a damaged or incorrect item, please attach clear photographs where possible.

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Business Hours

Our Customer Support Team is available:

Monday – Friday

Responses are provided during normal business hours. Enquiries received outside these times will be answered as soon as possible on the next business day.

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Customer Satisfaction

At TrySanoviaUSA, we value every customer and strive to provide prompt, professional and friendly support.

If you require any assistance before or after placing an order, please do not hesitate to contact us.

We appreciate your trust and look forward to helping you.

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Contact Us

TrySanoviaUSA

Customer Support Email: info@trysanoviausa.com